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Delete your Feldova account

You can delete your Feldova account and its data yourself, at any time. This page explains how, and what happens to your data. It applies to feldova.com and to the Feldova app for iOS and Android, published by Bergert Digital.

Sign in to delete your accountCan’t sign in?

On the web

  1. Sign in at feldova.com.
  2. Open Settings → Account → Delete account.
  3. Enter your password, type DELETE, and confirm.

In the Feldova app

  1. Open the Settings tab.
  2. Tap Delete account.
  3. Enter your password and confirm.

Uninstalling the app does not delete your account. Your account and data stay on feldova.com until you delete them.

What we delete

  • Your account: name, email address, password, sessions, and profile.
  • Your personal workspace, with the apps in it and all of their data and files.
  • Your memberships in workspaces other people own. You lose access to them.
  • Push notification tokens for your devices.

Deletion starts immediately and can’t be undone. We email you a confirmation when it is done.

What we keep, and for how long

  • Content you added to other people’s workspaces stays there for them, with your name removed.
  • Billing records are kept for up to 7 years, because tax and accounting law requires it.
  • Security and abuse logs are kept for up to 12 months.
  • Backups expire within 30 days. Deleted data can stay in a backup until then.

If you own a team workspace, transfer it to another member or delete it first. Its apps and data belong to the whole team, so we don’t delete them with your account. For details, see our Privacy Policy.

Can’t sign in?

First try to reset your password from the sign-in page. If that does not work, or your account has no password, email privacy@feldova.com from the email address of your account and ask us to delete it. We delete it within 30 days and confirm by email.